Frequently asked questions (FAQs)

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Product support: 2-line Connect to Cell™ corded/cordless answering system with caller ID/call waiting

TL86109

 

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Frequently asked questions

  1. What are the differences between the Build-in answering system in my telephone and the Voicemail service from the telephone service provider? How to choose between them?
  2. I am using my VoIP box to set up my wireless home phone and other network devices. All devices work normally except my phone, which has no dial tone/ displays Line in Use with busy tone/ poor sound quality. What should I do?
  3. Why won’t my Answering System record any messages?
  4. My telephone handset appears to be dead. What should I do?
  5. How do I register a new accessory handset to the base?
  6. Why am I not receiving caller ID on my phone?
  7. How do I set the day and time on my telephone ?
  8. Out of range OR No power at base is shown in the handset display window. Why don’t I get a dial tone when I try to use this phone?
  9. There is a lot of static and other noise on the line when I use this telephone. What can be done to improve the call quality?
  10. I cannot pair my cell phone or Bluetooth headset to the cordless telephone base.
  11. I cannot connect my cell phone or Bluetooth headset to the cordless telephone base.
  12. How do I download my cell phone’s directory to my cordless phone?
  13. My speakerphone fades in and out. What can I do to fix this?
  14. Why am I unable to dial out using this telephone?
  15. Why does it show LINE IN USE on my handset or base display?
  16. Why doesn’t my telephone ring when I receive calls?
  17. Why do calls fade/cut in and out when I’m using this phone?
  18. Why can’t I play my messages?
  19. How do I record an announcement on my answering system ?
  20. I cannot hear on the handset. What can I do?
  21. I’m not getting a dial tone on either line. How can I fix this?
  22. Why won’t the battery(s) in my telephone handset hold a charge?

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