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        • Cordless telephones

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          • View all
          • Connect to Cell™
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          • Senior-friendly
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          • HD audio
          • DECT 6.0
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        • Corded telephones

          CL2939 Shop all office telephone products

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          • Multi-line
          • Answering systems
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          • Expandable
          • Senior-friendly
          • Wall mount
        • Office solutions

          Big on features and small on price, our 4-8 line office phones, conference speakerphones and headsets have you covered.

          Learn more


          SynJ® - cordless business phone system

          10-series - business phone system

          Conference speakerphones

          Cordless headsets

          1- and 2-line telephones

          Our wide variety of corded and cordless solutions are great for any small business.



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          Manage more than one call with these two-line telephones - perfect for any busy office.

          Single-line telephones

          All the versatility and brilliant sound of a multi-line system, available with single-line operation.

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          TL90071 & battery & 7600 Shop all accessories

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  • My caller ID announce (voice announce CID) isn’t easy to understand at times.
  • My telephone product is suddenly acting strange or stopped working altogether. What can I do?
  • Who is Charlie Johnson and why is his name displayed on my phone?
  • My answering system plays my greeting to callers but will not record messages. Why?
  • I subscribe to a non-traditional telephone service (for example: magicJack, Skype or Windows Live Call), and my phone is not working correctly.
  • My battery pack does not last very long between charges. I am charging the handset more frequently. What should I do?
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  • Why am I not receiving Caller ID?
  • Why won’t my answering system record messages?
  • How can I reduce static and noise on my phone?

My answering system plays my greeting to callers but will not record messages. Why?

Solution(s)

It is likely you have the Announce Only feature turned on. In Announce Only mode, callers hear your outgoing greeting but cannot leave a message. If you want to receive messages, make sure Announce Only is turned off. For more information on configuring Announce Only and other features of the answering system, please refer to the Answering System Operation section of the User's Manual.

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