Tip 1 of 7

Make sure your answering system is On. At the base, press ON/OFF until you hear Calls will be answered and the button illuminates. There is a separate ON/OFF control for each line.

 

Tip 2 of 7

The answering system will cease recording a message if the caller’s voice is barely audible. It will also cease recording if a message exceeds the maximum time permitted. For more information, consult your User’s Manual.

 

Tip 3 of 7

The volume for your Telephone Answering System may be turned down too low to hear any recorded messages. Press the VOLUME ▲ button to turn up the volume.

 

Tip 4 of 7

Your answering system may be full. Messages must be deleted in order for the system to accept new messages.

WARNING: YOU CANNOT DELETE UNPLAYED MESSAGES! MESSAGES MUST BE REVIEWED BEFORE THEY CAN BE DELETED.

Playing messages at the Base or Handset: While a message is playing, press 3 to delete it.

You can also delete all previously heard messages at one time. See the Answering System section of the User’s Manual for details.

NOTE: Once a message is deleted, it is permanently erased.

 

Tip 5 of 7

If you have voicemail service in addition to your answering system, your callers’ messages may be going into voicemail before your answering system picks up the call. Program your voicemail to pick up at least 2 rings greater than the number of rings your answering system is set to answer the call.

 

Tip 6 of 7

You may need to reset the Telephone Answering System. Complete the following steps to reset the Telephone Answering System:
Step 1: Disconnect the power to the telephone base.

Step 2: Wait a few minutes and then reconnect the power to the telephone base.

Step 3: Set the day and time.

 

Tip 7 of 7

You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor’s or relative’s house. If your unit works at another location, contact your local telephone company.