Tip 1 of 4

Make sure that the power cord is securely plugged into the base and electrical outlet. Make sure the electrical outlet is not controlled by a wall switch.

 

Tip 2 of 4

The volume for your Telephone Answering System may be turned down too low to hear any recorded messages.

If you are using a system handset to listen to your messages, press VOLUME/DIR▲ to turn up the volume.

If you are listening at the telephone base, press VOLUME▲ to turn up the volume.

 

Tip 3 of 4

Press MAILBOX LINE 1►/■ or MAILBOX LINE 2►/■to play messages at the Base. New messages, if any, will be played first.

Press the same button to stop message playback.

You can also play messages on a system handset. When the handset is not in use:

Step 1: Press MENU. PLAY MESSAGES is displayed.

Step 2: Press SELECT. Press ▲DIR or ▼CID to select Mailbox 1 or Mailbox 2, then press SELECT again.

 

Tip 4 of 4

If the phone is not responding normally, you may need to reset your telephone system. Complete the following steps to reset the telephone system:
Step 1: Disconnect the power to the telephone base.

Step 2: Disconnect the handset batteries.

Step 3: Wait a few minutes and then reconnect the power to the telephone base.

Step 4: Reconnect the handset batteries.

Step 5: Wait about one minute for the handsets to re-establish a link with the telephone base and then test the phone again.

NOTE: After resetting the telephone system, you will need to reset the clock. If the time is not set, you will hear Time and Day Not Set when you listen to messages.

NOTE: If you have caller ID service, the time will automatically be updated whenever caller ID information is delivered. However, since caller ID delivers the date, rather than the day, you must program the year once so the system can derive the day of the week.

To set the day and time, complete the following steps:

Step 1: Using a handset or the base, when the phone is not in use, press MENU.

Step 2: Press ▲DIR or ▼CID until you see Settings, then press SELECT.

Step 3: Press ▲DIR or ▼CID until you see Set date/time. Next, press SELECT.

Step 4: Date/time is displayed. Press SELECT.

Step 5: Press ▲DIR or ▼CID to select the month, then press SET; or use the dial pad to enter the month.

Step 6: Press ▲DIR or ▼CID to select the date, then press SET; or use the dial pad to enter the date.

Step 7: Press ▲DIR or ▼CID to select the year, or use the dial pad to enter the year; then press SET.

Step 8: Press ▲DIR or ▼CID to select the hour, then press SET; or use the dial pad to enter the hour.

Step 9: Press ▲DIR or ▼CID to select the minute, then press SET; or use the dial pad to enter the minute.

Step 10: Press ▲DIR or ▼CID to select AM or PM.

Step 11: Press SET. You will hear a confirmation beep.

Step 12: Press and hold OFF/CLEAR to return to the idle screen.