Tip 1 of 7

Confirm the connection of telephone line(s) to your base; ensuring that it has been correctly confirgured for two line operation. Consult the Telephone base installation section of your User’s Manual for connection options.

 

Tip 2 of 7

Confirm proper installation of the telephone base power supply, handset chargers (where applicable) and handset battery(s). You should only use the AT&T power supply(s) provided with your telephone. Confirm that the electrical outlet to which the power supply is plugged is working. Additionally, make sure the power supply is not connected to an electrical outlet that is controlled by a wall switch.

 

Tip 3 of 7

When placing the handset in its charger, confirm that the charge contacts on the handset and charger are making a good connection. The CHARGE light stays illuminated while the handset is in its charger.

You should allow 16 hours to fully charge the handset battery. For optimum daily performance, return the handset to its charger when not in use.

 

Tip 4 of 7

You may have a defective telephone cord. Try replacing cord between the jack and telephone base.

 

Tip 5 of 7

If you have connected this telephone to a phone jack that has not been used before, or that has not been used in sometime, there may be problems with this jack that you are not aware of. Use a telephone jack that you know is in proper working order.

 

Tip 6 of 7

You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor’s or relative’s house. If your unit works at another location, contact your local telephone company.

 

Tip 7 of 7

You may need to replace the handset batteries, especially if they have been in service for more than one year. To find replacements, refer to our AT&T Battery Finder. If batteries for your model are unavailable, you can search the internet using the key words cordless phone batteries for an on-line supplier. If you prefer to purchase locally, you can look for replacement batteries at your area consumer electronics retailers. It is recommended that you take your present battery with you to insure the replacements are the correct size and have the correct specifications.