Tip 1 of 9

If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause static/noise, squealing (similar to fax tones), caller ID disruption and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.

In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.

Please contact your service provider to obtain DSL filters and installation information.

 

Tip 2 of 9

When using your phone, ensure that the base antenna is pointing up and the handset antenna is extended. NOTE: Not all models have adjustable antennas.

 

Tip 3 of 9

Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone.

 

Tip 4 of 9

Static, noise, calls cutting in and out and other erratic performance may be caused by nearby electronic equipment and other cordless devices using the same frequency. In addition, police scanners and HAM radios can generate interference. Separate your telephone system from these devices as much as possible.

 

Tip 5 of 9

To get better reception, try moving the telephone base to higher location. Relocate telephone base near a window if using telephone outside.

 

Tip 6 of 9

When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE to temporarily turn your base or handset microphone off. When it is your turn to speak, press UNMUTE to turn the microphone on.

 

Tip 7 of 9

If your phone shares a power outlet with a modem, or if it is plugged in to a shared surge protector, try plugging the phone (or modem/surge protector) in at a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use separate surge protectors.

 

Tip 8 of 9

If you have connected this telephone to a phone jack that has not been used before, or that has not been used in sometime, there may be problems with this jack that you are not aware of. Use a telephone jack that you know is in proper working order.

 

Tip 9 of 9

You may have a line problem. To test for a line problem, test your unit at another location. If your unit works properly at the other location, contact your local telephone company.