Frequently asked questions (FAQs)

Welcome to the AT&T product support center. To get started: select a product category from the left, or enter your model number below to go straight to support and troubleshooting for that product.

Product Troubleshooting

Problem:

How do I set the day and time on my telephone ?

Solution:

Tip 1 of 1

During initial setup or after a power loss, you may need to set the time. If the time is not set, you will hear Time and Day not set when you play messages.
NOTE: If you have caller ID service, the time will automatically be updated whenever caller ID information is delivered. However, since caller ID delivers the date, rather than the day, you must program the year once so the system can derive the day of the week.

To set the day and time, complete the following steps:

Step 1: Using a handset, or at the base, when the phone is not in use, press MENU.

Step 2: Press ▲DIR or ▼CID until you see Settings, then press SELECT.

Step 3: Press ▲DIR or ▼CID until you see Set date/time. Next, press SELECT.

Step 4: Date/time is displayed. Press SELECT.

Step 5: Press ▲DIR or ▼CID to select the month, then press SET; or use the dial pad to enter the month.

Step 6: Press ▲DIR or ▼CID to select the date, then press SET; or use the dial pad to enter the date.

Step 7: Press ▲DIR or ▼CID to select the year, or use the dial pad to enter the year; then press SET.

Step 8: Press ▲DIR or ▼CID to select the hour, then press SET; or use the dial pad to enter the hour.

Step 9: Press ▲DIR or ▼CID to select the minute, then press SET; or use the dial pad to enter the minute.

Step 10: Press ▲DIR or ▼CID to select AM or PM.

Step 11: Press SET. You will hear a confirmation beep.

Step 12: Press and hold OFF/CLEAR to return to the idle screen.

I'm still having trouble This solved my problem
 

Note:


You may want to reference your product manual.