Frequently asked questions (FAQs)

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Product support: 2-Handset Expandable Cordless Phone with Unsurpassed Range, Smart Call Blocker and Answering System

CL82219

 

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Frequently asked questions

  1. I am using my VoIP box to set up my wireless home phone and other network devices. All devices work normally except my phone, which has no dial tone/ displays Line in Use with busy tone/ poor sound quality. What should I do?
  2. What are the differences between the Build-in answering system in my telephone and the Voicemail service from the telephone service provider? How to choose between them?
  3. How to edit an entry in Call block?
  4. How to UNBLOCK a call?
  5. How to turn on/off call block?
  6. How to save a entry in Allow list?
  7. Why won’t the battery(s) in my telephone handset hold a charge?
  8. Why won’t the CHARGE light turn on when I place the handset in the base?
  9. Why don’t I get a dial tone on my handset?
  10. Why doesn’t my telephone ring when I receive calls?
  11. My telephone handset appears to be dead. What should I do?
  12. There is a lot of static and other noise on the line when I use this telephone. What can be done to improve the call quality?
  13. Why do calls fade/cut in and out when I’m using this phone?
  14. Why am I unable to dial out using this telephone?
  15. Out of range OR No power at base is shown in the handset display window. Why don’t I get a dial tone when I try to use this phone?
  16. How do I register a new accessory handset to the base?
  17. My VOICEMAIL indicators remain on after I have reviewed my messages. How do I turn the indicators off?
  18. Why am I not receiving caller ID on my phone?
  19. How do I set the day and time on my telephone ?
  20. Why won’t my Answering System record any messages?
  21. Why can’t I play my messages?
  22. How do I record an announcement on my answering system ?
  23. How long is the limited warranty period?
  24. My handset displayed "No Line", how to fix it?
  25. Why can't people hear me when I am using this telephone?
  26. How to set/reset the announcement?
  27. How to get remote access to answering system from any touch tone phone?
  28. My handset displays Not Registered. How do I register it?
  29. How to use answering machine and viocemail together?
  30. How to change language back to English?
  31. How to record an announcement remotely on my answering machine?
  32. How to save a call to block list?
  33. Does the answering machine have announce-only feature?
  34. How to check blocked call?

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