Frequently asked questions (FAQs)

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Product Troubleshooting

Problem:

How to get remote access to answering system from any touch tone phone?

Solution:

Tip 1 of 1

To get the remote access of answering system:

You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone.
A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can use this preset code, or set your own.


1. Dial your telephone number from any touch-tone telephone.
2. When the system plays your announcement, enter the two-digit security code.
3. Enter one of the following remote commands.
Command Description
1 Play all messages
2 Play only new messages.
3 Delete the current message (during playback).
33 Delete all old messages
4 Repeat the current message (during playback)
5 Stop.
*5Hear a list of remote commands.
6Skip to the next message (during playback).
*7Record a new announcement.
8End the call.
0Turn the answering system on or off.

4. Hang up or press 8 to end the call.

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Note:


You may want to reference your product manual.