Frequently asked questions (FAQs)

Welcome to the AT&T product support center. To get started: select a product category from the left, or enter your model number below to go straight to support and troubleshooting for that product.

Product Troubleshooting

Problem:

How to edit an entry in Call block?

Solution:

Tip 1 of 1

1. Press MENU/SELECT to enter the main menu when handset/base is not in use.

2. Press ▲ or ▼ to scroll to Smart call blk, then press MENU/SELECT.

3. Press ▲ or ▼ to scroll to Block list, and then press MENU/SELECT.

4. Press MENU/SELECT to choose Review.

5. Press ▲ or ▼ to browse through the block entries.

6. When the desired entry displays, press MENU/SELECT. The screen displays Enter number along with the phone number to be edited.

7. To edit the number:
- Use the dialing keys to enter digits.
- Press ▲ or ▼ to move the cursor to the left or right.
- Press MUTE/DELETE on the handset to erase a digit.
- Press and hold MUTE/DELETE to erase all digits.
- Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a P appears).

8. Press MENU/SELECT to move on to the name. The screen displays Enter name along with the name to be edited.

9. To edit the name:
- Use the dialing keys to enter characters.
- Press ▲ or ▼ to move the cursor to the left or right.
- Press 0 to add a space.
- Press MUTE/DELETE to erase a character.
- Press and hold MUTE/DELETE to erase all characters.
- Press TONE* to change the next letter to upper or lower case.

10. Press MENU/SELECT to save the entry.

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Note:


You may want to reference your product manual.