Tip 1 of 6

Make sure your answering system is On. At the base, press ANSWER ON until you hear Calls will be answered and the button illuminates; OR,

Step 1: Using a system handset when it is not in use, press MENU/SELECT. Press ▼CID until you see >Answering Sys.

Step 2: Press MENU/SELECT again. Press ▲DIR or ▼CID until you see >Answer ON/OFF.

Step 3: Press MENU/SELECT, then press ▲DIR or ▼CID until you see >ON.

Step 4: Press MENU/SELECT. You will hear a confirmation tone.

Step 5: Press and hold OFF to return to the idle screen.

 

Tip 2 of 6

The volume for your Telephone Answering System may be turned down too low to hear any recorded messages.

If you are using a system handset to listen to your messages, press VOLUME/DIR▲ to turn up the volume.

If you are listening at the telephone base, press VOLUME▲ to turn up the volume.

 

Tip 3 of 6

Your answering system may be full. Messages must be deleted in order for the system to accept new messages.

WARNING: YOU CANNOT DELETE UNPLAYED MESSAGES! MESSAGES MUST BE REVIEWED BEFORE THEY CAN BE DELETED.

Playing messages at the Base: While a message is playing, press X / DELETE.

Playing messages at the Handset: While a message is playing, press 3.

 

Tip 4 of 6

If you have voicemail service in addition to your answering system, your callers’ messages may be going into voicemail before your answering system picks up the call. Program your voicemail to pick up at least 2 rings greater than the number of rings your answering system is set to answer the call.

 

Tip 5 of 6

The answering system will cease recording a message if the caller’s voice is barely audible. It will also cease recording if a message exceeds the maximum time permitted. For more information, consult your User’s Manual.

 

Tip 6 of 6

You may need to reset the Telephone Answering System. Complete the following steps to reset the Telephone Answering System:
Step 1: Disconnect the power to the telephone base.

Step 2: Wait a few minutes and then reconnect the power to the telephone base.

Step 3: Set the day and time.