Tip 1 of 7

CONNECTING... is shown in the handset display window while the handset waits for the dial tone from the telephone base. It may take a second or two to get the handset and base to synchronize and produce a dial tone.

 

Tip 2 of 7

Confirm proper installation of the telephone base power supply, handset chargers (where applicable) and handset battery(s). You should only use the AT&T power supply(s) provided with your telephone. Confirm that the electrical outlet to which the power supply is plugged is working. Additionally, make sure the power supply is not connected to an electrical outlet that is controlled by a wall switch.

 

Tip 3 of 7

Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone. Consider trying a phone that operates on a different wireless frequency.

 

Tip 4 of 7

Other electronic products (i.e., 802.11 wireless networking products, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones) can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

 

Tip 5 of 7

To get better reception, try moving the telephone base to higher location. Relocate telephone base near a window if using telephone outside.

 

Tip 6 of 7

Recradle the handset for 15 seconds, then lift the handset and press PHONE.

 

Tip 7 of 7

If the handset is not responding normally, you may need to reset your telephone system. Complete the following steps to reset the telephone system:
Step 1: Disconnect the power to the telephone base.

Step 2: Disconnect the handset battery.

Step 3: Wait a few minutes and then reconnect the power to the telephone base.

Step 4: Reconnect the handset battery

Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again.

NOTE: After resetting the telephone system, you will need to reset the clock. If the time is not set, you will hear Time and Day Not Set when you listen to messages.

NOTE: If you have caller ID service, the time will automatically be updated whenever caller ID information is delivered. However, since caller ID delivers the date, rather than the day, you must program the year once so the system can derive the day of the week.

To set the day and time, confirm that the answering system is turned on and then complete the following steps:
Step 1: Press CLOCK. The system will announce the current setting.

Step 2: Press CLOCK again. The system will announce the current year setting.

Step 3: Press SKIP or REPEAT on the base until you hear the correct year.

Step 4: Press CLOCK. The system will announce the current hour setting.

Step 5: Press SKIP or REPEAT on the base until you hear the correct hour.

Step 6: Press CLOCK. The system will announce the current minute setting.

Step 7: Press SKIP or REPEAT on the base until you hear the correct minute.
NOTE: Pressing and holding SKIP or REPEAT will increase the minutes or years by 10.

Step 8: Press CLOCK. The system will announce the current day setting.

Step 9: Press SKIP or REPEAT on the base until you hear the correct day.

Step 10: Press CLOCK to confirm. The system will announce the new time and day setting followed by a confirmation beep.