Tip 1 of 5

The idle handset will display NO LINE if it does not detect a live telephone line. Check the telephone line connection both at the phone jack and the base.

 

Tip 2 of 5

You may have a defective telephone cord. Try replacing cord between the jack and telephone base.

 

Tip 3 of 5

If you have connected this telephone to a phone jack that has not been used before, or that has not been used in sometime, there may be problems with this jack that you are not aware of. Use a telephone jack that you know is in proper working order.

 

Tip 4 of 5

If the handset is not responding normally, you may need to reset your telephone system. Complete the following steps to reset the telephone system:
Step 1: Disconnect the power to the telephone base.

Step 2: Disconnect the handset battery.

Step 3: Wait a few minutes and then reconnect the power to the telephone base.

Step 4: Reconnect the handset battery

Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again.

NOTE: After resetting the telephone system, you will need to reset the clock. If the time is not set, you will hear Time and Day Not Set when you listen to messages.

NOTE: If you have caller ID service, the time will automatically be updated whenever caller ID information is delivered. However, since caller ID delivers the date, rather than the day, you must program the year once so the system can derive the day of the week.

To set the day and time, confirm that the answering system is turned on and then complete the following steps:
Step 1: Press CLOCK. The system will announce the current setting.

Step 2: Press CLOCK again. The system will announce the current year setting.

Step 3: Press SKIP or REPEAT on the base until you hear the correct year.

Step 4: Press CLOCK. The system will announce the current hour setting.

Step 5: Press SKIP or REPEAT on the base until you hear the correct hour.

Step 6: Press CLOCK. The system will announce the current minute setting.

Step 7: Press SKIP or REPEAT on the base until you hear the correct minute.
NOTE: Pressing and holding SKIP or REPEAT will increase the minutes or years by 10.

Step 8: Press CLOCK. The system will announce the current day setting.

Step 9: Press SKIP or REPEAT on the base until you hear the correct day.

Step 10: Press CLOCK to confirm. The system will announce the new time and day setting followed by a confirmation beep.

 

Tip 5 of 5

You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor’s or relative’s house. If your unit works at another location, contact your local telephone company.