Frequently asked questions (FAQs)

Welcome to the AT&T product support center. To get started: select a product category from the left, or enter your model number below to go straight to support and troubleshooting for that product.

Product Troubleshooting

Problem:

Why does my answering system not answer the call?

Solution:

Tip 1 of 8

Make sure your answering system is On. At the base, press ANSWER ON until you hear Calls will be answered and the button illuminates.

Next Tip This solved my problem