Frequently asked questions (FAQs)

Welcome to the AT&T product support center. To get started: select a product category from the left, or enter your model number below to go straight to support and troubleshooting for that product.

Product Troubleshooting

Problem:

Why do calls fade/cut in and out when I’m using this phone?

Solution:

Tip 1 of 5

The static or cutting out you are experiencing may be due to a defective handset cord. Try replacing it.

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Note:


You may want to reference your product manual.