Tip 1 of 11

If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause static/noise, squealing (similar to fax tones), caller ID disruption and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.

In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.

Please contact your service provider to obtain DSL filters and installation information.

 

Tip 2 of 11

Static, noise, calls cutting in and out and other erratic performance may be caused by nearby electronic equipment and other cordless devices using the same frequency. In addition, police scanners and HAM radios can generate interference. Separate your telephone system from these devices as much as possible.

 

Tip 3 of 11

Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone. Consider trying a phone that operates on a different wireless frequency.

 

Tip 4 of 11

To get better reception, try moving the telephone base to higher location. Relocate telephone base near a window if using telephone outside.

 

Tip 5 of 11

Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.

 

Tip 6 of 11

When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press DELETE/MUTE to temporarily turn the microphone off. When it is your turn to speak, remember to press DELETE/MUTE again to turn the microphone on.

 

Tip 7 of 11

You may have a defective telephone cord. Try replacing cord between the jack and telephone base.

 

Tip 8 of 11

Disconnect any other equipment that is connected in series with your phone. If your phone begins to perform normally, there is a compatability issue with your other equipment.

 

Tip 9 of 11

If your phone shares a power outlet with a modem, or if it is plugged in to a shared surge protector, try plugging the phone (or modem/surge protector) in at a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use separate surge protectors.

 

Tip 10 of 11

If you have connected this telephone to a phone jack that has not been used before, or that has not been used in sometime, there may be problems with this jack that you are not aware of. Use a telephone jack that you know is in proper working order.

 

Tip 11 of 11

You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor’s or relative’s house. If your unit works at another location, contact your local telephone company.