Frequently asked questions (FAQs)
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Product Troubleshooting
Problem:
How do I set the day and time on my telephone answering system?
Solution:
Tip 1 of 1
During initial setup or after a power loss, you will need to set the time. If the time is not set, Time and date not set will be heard when messages are played.
MAKE SURE THE ANSWERING SYSTEM IS TURNED ON BEFORE YOU SET THE CLOCK.
To set the day and time, complete the following steps:
Step 1: Press CLOCK twice. The day is announced.
Step 2: Press ANNC/SKIP or MEMO/REPEAT to select the correct day.
Step 3: Press CLOCK. Now press ANNC/SKIP or MEMO/REPEAT to select the correct hour.
Step 4: Press CLOCK. Now press ANNC/SKIP or MEMO/REPEAT to select the correct minute.
Step 5: Press CLOCK. Now press ANNC/SKIP or MEMO/REPEAT to select the correct year.
Step 6: Press CLOCK. The system will announce the day, time and year.
Note:
You may want to reference your product manual.
Or view basic troubleshooting tips:
- My caller ID announce (voice announce CID) isn’t easy to understand at times.
- My telephone product is suddenly acting strange or stopped working altogether. What can I do?
- Who is Charlie Johnson and why is his name displayed on my phone?
- My answering system plays my greeting to callers but will not record messages. Why?
- I subscribe to a non-traditional telephone service (for example: magicJack, Skype or Windows Live Call), and my phone is not working correctly.
- My battery pack does not last very long between charges. I am charging the handset more frequently. What should I do?
- I want to dial a phone number found in my Caller ID log, but the number is not displayed correctly. What can I do?
- Why am I not receiving Caller ID?
- Why won’t my answering system record messages?
- How can I reduce static and noise on my phone?
Or view our service and order support tips:
- How do I get status on a product or accessory I ordered?
- How do I find a battery for my AT&T product?
- I want to expand my AT&T multi-handset product, how do I find the handset I need?
- How do I obtain support on my AT&T product that is no longer under warranty?
- How do I obtain warranty support on my AT&T product?