Tip 1 of 9

Ensure the telephone cord(s) is securely installed at the base and the wall jack. Also, make sure the power adapter is securely connected to the telephone base and power outlet. Do not use a power outlet which is controlled by an On/Off switch.

 

Tip 2 of 9

Confirm correct installation of the telephone lines. Consult the Installation section of your User’s Manual for connection options.

 

Tip 3 of 9

Disconnect any other equipment that is connected in series with your phone. If your phone begins to perform normally, there is a compatability issue with your other equipment.

 

Tip 4 of 9

If you get a dial tone using the speakerphone but not the handset, replace the handset cord.

 

Tip 5 of 9

You may have a defective telephone cord. Try replacing cord between the jack and telephone base.

 

Tip 6 of 9

If you have connected this telephone to a phone jack that has not been used before, or that has not been used in sometime, there may be problems with this jack that you are not aware of. Use a telephone jack that you know is in proper working order.

 

Tip 7 of 9

If you are trying to integrate this phone into a business system, there may be a compatibility issue. This product is designed to operate on conventional, analog phone lines; typically the type of line found in most residential settings.

 

Tip 8 of 9

You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor’s or relative’s house. If your unit works at another location, contact your local telephone company.

 

Tip 9 of 9

If the other phones in your home are having the issue, the problem could be related to the telephone wiring in your home, or with your local telephone service. Please call your service provider for further assistance.