My answering system plays my greeting to callers but will not record messages. Why?

It is likely you have the Announce Only feature turned on. In Announce Only mode, callers hear your outgoing greeting but cannot leave a message. If you want to receive messages, make sure Announce Only is turned off. For more information on configuring Announce Only and other features of the answering system, please refer to the Answering System Operation section of the User's Manual.